Aggressively promoting the growth and development of principal AeroShell products and services in Egypt, and further expanding their market position, is our primary goal. Multiforce continues to ensure that customers in Egypt benefit from the latest Shell Aviation technologies by maintaining a thorough and dependable distribution network and the best possible customer service. By extending expert technical support, Multiforce works towards fulfilling any aviation, marine and military needs following the highest standards as set forth by Shell Aviation. Multiforce is the face of Shell in Egypt.
Our vision for Multiforce is its development into one of the most valued petroleum suppliers - a global solution provider. Making significant efforts towards advancing improvements in products, services and performance, Multiforce is here to supply speciality Shell Aviation products and services for Egypt's growing network of airlines and airports, and for the marine and military sectors. In addition to petroleum services, Multiforce plans to build an extensive inventory of related products and solutions for aviation, marine and military needs, providing the Egyptian market with a reliable and resourceful network of beneficial supplies. Health and safety are vital to our work and we are committed to quality control and the environmental efficiency of all of our products and services. Our performance is a direct reflection of our values - a winning formula forcing growth and opportunity for all. We bring experience, technology and global practices to specialized operations in Egypt, further fueling Egypt's growth.
Living by Our Principles
The objectives of Multiforce are to engage efficiently, responsibly and profitably in oil, and other selected businesses. Our shared core values of honesty, integrity and respect for people, underpin all the work we do and are the foundation of our Business Principles. The Business Principles apply to all transactions, large or small, and drive the behavior expected of every employee in the conduct of business at all times. We are judged by how we act. Our reputation will be upheld if we act in accordance with the law and the Business Principles. We encourage our business partners to live by them or by equivalent principles. It is the responsibility of management to lead by example, to ensure that all employees are aware of these principles, and behave in accordance with the spirit as well as with the letter of this statement. The application of these principles is underpinned by a comprehensive set of assurance procedures, which are designed to make sure that our employees understand the principles and confirm that they act in accordance with them. As part of the assurance system, it is also the responsibility of management to provide employees with safe and confidential channels to raise concerns and report instances of non-compliance. In turn, it is the responsibility of Muliforce employees to report suspected breaches of the Business Principles. The Business Principles have for many years been fundamental to how we conduct our business and living by them is crucial to our continued success.
Our Values
Multiforce employees share a set of core values - honesty, integrity and respect for people. We also firmly believe in the fundamental importance of trust, openness, teamwork and professionalism, and pride in what we do.
Responsibilities
Multiforce recognizes four areas of responsibility. It is the duty of management continuously to assess the priorities and discharge these inseparable responsibilities on the basis of that assessment.
To Customers
To win and maintain customers by developing and providing products and services which offer value in terms of price, quality, safety and environmental impact, which are supported by the requisite technological, environmental and commercial expertise.
To Employees
To respect the human rights of our employees and to provide them with good and safe working conditions, and competitive terms and conditions of employment. To promote the development and best use of the talents of our employees; to create an inclusive work environment where every employee has an equal opportunity to develop his or her skills and talents. To encourage the involvement of employees in the planning and direction of their work; to provide them with channels to report concerns. We recognize that commercial success depends on the full commitment of all employees.
To Those with Whom We Do Business
To seek mutually beneficial relationships with contractors, suppliers and in joint ventures and to promote the application of these Multiforce general business principles or equivalent principles in such relationships. The ability to promote these principles effectively will be an important factor in the decision to enter into or remain in such relationships.
To Society
To conduct business as responsible corporate members of society, to comply with applicable laws and regulations, to support fundamental human rights in line with the legitimate role of business, and to give proper regard to health, safety, security and the environment
Principle 1: Economics
Long-term profitability is essential to achieving our business goals and to our continued growth. It is a measure both of efficiency and of the value that customers place on Shell products and services. It supplies the necessary corporate resources for the continuing investment that is required to develop and produce future energy supplies to meet customer needs. Without profits and a strong financial foundation, it would not be possible to fulfill our responsibilities. Criteria for investment and divestment decisions include sustainable development considerations (economic, social and environmental) and an appraisal of the risks of the investment.
Principle 2: Competition
MULTIFORCE supports free enterprise. We seek to compete fairly and ethically and within the framework of applicable competition laws; we will not prevent others from competing freely with us.
Principle 3: Business Integrity
MULTIFORCE insists on honesty, integrity and fairness in all aspects of our business and expects the same in our relationships with all those with whom we do business. The direct or indirect offer, payment, soliciting or acceptance of bribes in any form is unacceptable. Facilitation payments are also bribes and should not be made. Employees must avoid conflicts of interest between their private activities and their part in the conduct of company business. Employees must also declare to their employing company potential conflicts of interest. All business transactions on behalf of Multiforce must be reflected accurately and fairly in the accounts of the company in accordance with established procedures and are subject to audit and disclosure.
Principle 4: Political Activities
Multiforce acts in a socially responsible manner within the laws of the countries in which we operate in pursuit of our legitimate commercial objectives. Multiforce does not make payments to political parties, organizations or their representatives. Multiforce does not take part in party politics. However, when dealing with governments, Multiforce has the right and the responsibility to make our position known on any matters, which affect us, our employees, our customers, or local communities in a manner, which is in accordance with our values and the Business Principles. Where individuals wish to engage in activities in the community, including standing for election to public office, they will be given the opportunity to do so where this is appropriate in the light of local circumstances.
Principle 5: Health, Safety, Security and the Environment
Multiforce has a systematic approach to health, safety, security and environmental management in order to achieve continuous performance improvement. To this end, Multiforce manages these matters as critical business activities, set standards and targets for improvement, and measure, appraise and report performance externally. We continually look for ways to reduce the environmental impact of our operations, products and services.
Principle 6: Local Communities
Multiforce strives to be good neighbors by continuously improving the ways in which we contribute directly or indirectly to the general well-being of the communities within which we work. We manage the social impacts of our business activities carefully and work with others to enhance the benefits to local communities, and to mitigate any negative impacts from our activities. In addition, Multiforce takes a constructive interest in societal matters, directly or indirectly related to our business.
Principle 7: Communication and Engagement
In our interactions with employees, business partners and local communities, we seek to listen and respond to them honestly and responsibly.
Principle 8: Compliance
We comply with all applicable laws and regulations of the countries in which we operate.
